Terms
Plain language, no small print tricks.
Last updated September 2026.
1. What PayPlease does
PayPlease helps a group collect money for a shared cost. The organiser lists the costs, shares a link, and everyone pays for what they need. We handle the tally, the receipts and the payout.
2. Who holds the money
Payments go through our payment partners. We hold the money until the group's pay-by date has passed and the bank has confirmed every payment, then we pay the organiser's checked bank account.
3. Bank details are the organiser's responsibility
The organiser enters the bank account their payout goes to and confirms it is correct. They can change it any time before the payout is sent. We pay exactly the details entered and are not responsible for money paid to an incorrect account the organiser gave us.
4. Fees
A service fee is added at checkout and shown before you pay. It is charged once per person per group, so paying in two goes costs no more than paying in one. Card payments add the card network's percentage. A once-off PayPlease fee comes off the organiser's payout. Cash the organiser records costs nothing.
Nothing is hidden and nothing is charged twice.
5. Your part as an organiser
You are responsible for what you collect for, for buying or delivering what you promised, and for keeping your group informed. PayPlease is the collection tool, not the supplier.
6. Your part as a payer
Pay only for what you want. Your receipt is proof of payment. If something goes wrong, speak to your organiser first, then to us at hello@payplease.co.za.
7. Refunds
Ask your organiser. If a refund is agreed, we return it to the card or account you paid from. Refunds can take a few working days to show.
8. When we can close a group
If a group is used for anything unlawful or misleading, we stop it, hold the money and work with the bank.
9. Talk to us
PayPlease is a product of SuperSaver. Email hello@payplease.co.za and a person will answer.
Questions? Email hello@payplease.co.za and a person will answer.