Privacy
What we keep, why we keep it, and how to get it removed.
Last updated November 2026.
1. What we keep
Your name, email address and cell number, the groups you are part of, what you chose, and your payments. That is all we need to run a group properly.
2. What we never keep
Card numbers. Those go straight to our payment partner and never touch PayPlease.
3. Who sees what
Your organiser sees your name, contact details and what you paid for. Other people in the group see only what the organiser chose to show, usually first names next to items.
4. Emails and messages
We send invites, reminders and receipts by email, and by SMS where we have a cell number. Reminders can be switched off by the organiser in the group rules.
5. Website visits
We use Google Analytics to understand visits, pages viewed, device types and approximate countries, provinces and cities. Google uses cookies and processes network information to estimate location; we do not ask for your precise location. We do not send names, email addresses, bank details, group codes or payment references to Google Analytics. Tracking is disabled when your browser sends Global Privacy Control or Do Not Track.
6. How long we keep it
Payment records are kept for five years because the law requires it. Everything else we remove when you ask.
7. Your rights
Under POPIA you may ask to see, correct or delete what we hold. Email hello@payplease.co.za and we will sort it within a few working days.
Questions? Email hello@payplease.co.za and a person will answer.